How can you forward e-mail messages in Office 365? - Microsoft Exchange Online

E-mail messages can be forwarded to colleagues, external contacts, external domains and so on.

If you want to forward e-mails within Office 365 to a user, a mail contact, or to a shared mailbox, you can use this procedure.

Start from the Exchange Control panel

• Start from ECP or Exchange Control Panel
• Browseto: https://outlook.office.com/ecp

• Click on the desired mailbox. This can be a user or a shared mailbox.

• Click on Mailbox features
• Click on Mailflow View Details

• Click on Enable Forwarding
• Find the contact person you want to send the mails to
• If you want to send this outside your area, it is best to create an e-mail contact.
• Press OK

• That's it! Your e-mails are now forwarded to a contact.

Distributing e-mails to multiple people (Internal + External)

Create a distribution list

Create a list without an owner or participants.

Create the necessary contacts via: groups - Microsoft Exchange (office.com)

Add external contacts via groups - Microsoft Exchange (office.com)

Then press OK.

Internal people and external users can be added to one group.

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