📧 Automatically save sent items to your personal and shared mailbox in Office 365

When you send an e-mail from a shared mailbox, it defaults to the user who sent the e-mail. This can be annoying, especially if you also want to receive the mail in the shared mailbox. Fortunately, it is possible to solve this by automatically copying the mail to the shared mailbox.

In the past, this was sometimes done using a GPO (Group Policy Object). But nowadays it is convenient to have this feature available on all devices, regardless of whether you use a PC or a mobile device to send mail. By automatically copying the mail to the shared mailbox, you can always access it from any device.

Manual adjustment in the Microsoft 365 Admin Center

• Open your admin portal from Office 365 or go through the URL page.
• Navigate to shared mailboxes, under Teams & Groups.
• Search for the desired mailbox
• Click on sent items
• Edit

• Select "Copy items sent from this inbox"
• Click save.

Script for all mailboxes

To automatically save sent items to your personal and shared mailbox, you can run this script for all Office 365 mailboxes within Exchange Online.

Login with PowerShell at Exchange Online . See also other blogs on Powershell

Get-Mailbox -ResultSize unlimited -Filter {(RecipientTypeDetails -eq 'SharedMailbox')} | set-mailbox -MessageCopyForSentAsEnabled $True

Other Exchange blogs?

Out of office set up on a Office 365 Shared Mailbox
Recover deleted Exchange emails - New Exchange Portal
Set up forwarding in Office 365 | Email forwarding
Remove Azure AD Connect and make all objects cloud managed
Automatically save sent items to your shared mailbox
Add an email alias in Office 365, Exchange or Active-Directory

About the author

Jasper

Welcome to 365tips.be. On this website you can read articles and experiences about Office 365 with focus on Microsoft Teams. Feel free to ask me a question and I'll answer in a blog post. Help others by commenting at the bottom of the articles. This blog is created in Dutch. The multilingual website is offered with best-effort machine translation.

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