📧 How to send emails to a Microsoft Teams channel?
Chain emails on one topic used to arise with groups of people.
Super inefficient.
Unfortunately, we still send many emails via Outlook.
If you wish to interrupt this behavior you can use emails that arrive in Microsoft Teams .
One advantage is that all forwarded emails are viewable by all members of the team.
Then, after this step, you can set up e-mail rules to automatically forward e-mails to a team from your mailbox - so you never have to follow up on e-mails again.
Later, you can have these incoming mails arrive at the deleted items so that the mail does not appear in two places.
In this blog, you'll learn how to send emails to a Microsoft Teams channel.
Open the desired teams channel to retrieve the e-mail address
Click on more options at the top right. Then select Get e-mail addresses. Use this e-mail address to send mails to this channel. Copy the e-mail address of the channel or team.
Open Microsoft Outlook to send a message to a teams channel
If you do not use Outlook you can also get started via webmail at: https://outlook.office.com
Copy the previously created e-mail address into the TO field and press send.
In this example, you can see that the e-mail arrived correctly.
Enable or disable e-mail capabilities in Microsoft Teams Admin centre
This control panel can only be used by Global Administrator or Microsoft Teams admins.
If the 'Get e-mail address' option is not available in the Teams channel, this is because a setting is incorrect.
Activate via the: Company Wide Settings.
https://admin.teams.microsoft.com/company-wide-settings/teams-settings
Also read these blogs:
Setting up Out of Office on a Office 365 Shared Mailbox
Retrieve deleted Exchange e-mails - New Exchange Portal
Set up forwarding in Office 365 | Forward e-mails
Remove Azure AD Connect and make all objects cloud managed
Automatically store sent items in your shared mailbox
Add an email alias in Office 365, Exchange or Active-Directory
About the author
Dear Jasper,
In MS Teams you can set it up so that when you receive a message you also receive an e-mail saying that a message has been received in MS Teams .
I would like it to be the other way round, because this only leads to more e-mails and more wasted time.
I would like all mails in my inbox to be forwarded automatically to MS Teams.
I then answer internal mail via Teams. I answer external mails via Outlook.
Can you tell me whether this option is available?
Kind regards,
Hans de Ruiter
This one will help you, Hans. https://365tips.be/interne-e-mails-automatisch-doorsturen-naar-microsoft-teams/
Hi, Hans,
It is possible to forward all e-mails via this blog. https://365tips.be/forward-e-mails-via-exchange-online/ - You can work with mail rules, or do the settings in Exchange Control Panel. If you can't do this you will have to work with the inbox rules of Outlook.
If you want to separate internal and external, it is best to work with the exchange rules. I have already seen users who set an internal out of office by default to indicate that communication via teams will be answered faster. Maybe that can help?
I will turn it into a practical blog.
Greetings,
Jasper
In any case, a question regarding mail.... I want to send an external mail in Outlook to a Team ....... This is not possible, is this correct and if so why not?
Hi Johan, you want to send to a team with a different account than the current Office 365 account (external)? Just tested it. That is perfectly possible.
Hey
Can I change my settings so that I don't get an email in Outlook saying that students have accepted the teams invite?
Thanks
Raf
You could move these notifications e-mails with an e-mail rule to a separate mail folder or recycle bin. I don't think you can disable this.
Hello Jasper,
Can you also use the teams-email address to mail your team members, i.e. so that the mail IS delivered directly to their inbox? Sort of an e-mail list, in other words.
Hi Tom, encouraging people to work in Teams seems appropriate to me. You can always distribute via this blog: https://365tips.be/hoe-maak-je-dynamische-distributiegroepen-in-exchange-online/
Dear have been working on it for so long to get me Outlookan account back to that I forgot my password and think someone has access to my account also have and other phone number to that my other phone was stolen which also had my recovery mail on it all linked together which I want access to is dennis_enjoke@hotmail.com and or dennis_ensheila@hotmail.com to that so I think someone else is using with account can't reply properly to sent mails those few mails I knew were not washing properly