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🔓 How to activate and use Microsoft Teams shared channels? (Teams Connect)

Shared channels in Teams Connect allow multiple organizations to share a single channel. This setup includes all members from their own Microsoft Teams environment.

Channel sharing is suitable for scenarios where multiple organizations are collaborating on a single project. Or organizations that want to share documents and data with each other without putting control with one organization.

This feature gives new capabilities to users who previously had to log out of Microsoft Teams and then log in to another organization.

When do you use guest access or Teams channels?

Guest access is more appropriate for situations where a remote group needs wider access.

In addition, guest access remains suitable to share an entire team in which applications, links, third-party, chat, voice are also available.

From 365tips, we are always looking for user experience from Teams Channels. Be sure to share your experience after experimenting with this updated feature.
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Teams shared channels versus regular Teams channels

If you are wondering how Teams Connect compares to Teams Guest Access, it seems that Guest Access allows you to add a remote user to your Teams environment, after which it becomes a guest.

Teams channels then have the ability to add third parties in the organization who can use Microsoft Teams just as they work internally.

The big advantage here is that users do not have to worry about the relatively complex integrations between multiple organizations.

thumbnail image 7 of blog post titled What's New in Microsoft Teams | Microsoft Ignite 2021
source: What's New in Microsoft Teams | Microsoft Ignite 2021 - Microsoft Tech Community

A big step in collaboration across organizations thanks to Microsoft Teams Connect.

Comparison between Standard channels, private channels and shared channels

There are 3 types of channels that can be used in Microsoft Teams. Standard channels, private channels and shared channels.

FeaturesStandard ChannelsPrivate ChannelsShared Channels
People can be added to the channel without adding them to the team.NoNoYes
Channel membership may be limited to a subset of the team.NoYesYes
Channel can be shared directly with other teams .NoNoYes
Channel can be shared directly with the parent team.N/ANoYes
Guests can participate to the Teams channel.YesYesNo
External participants (B2B Direct Connect) can participate to the channel.NoNoYes
Breakout roomsYesNoNo
Create a web link to the channel.YesNoNo
Each channel has a dedicated SharePoint-site.NoYesYes
Scheduling meetingsYesNoYes
Bots, connectors, and messaging extensionsYesNoNo
Classroom TeamsYesYesNo

How to create shared channels in Microsoft Teams ?

As with a private or organization channel, press: add channel in Teams.


Select shared channels.


Add internal and external people to your shared channel.


Use Share Channel to share a channel with external or internal people. You can also share a a channel internally to integrate into another team if you are the owner.


How to Activate Shared Channels in Teams Admin Center

How to activate Teams Channels in Teams Admin Center Browse to: Teams policies - Microsoft Teams admin center

Create a new Teams Policy or modify the global policy. Then activate:

  • Create Shared Channels.
  • Allow the use of external users in the shared channels.
  • Allow organization users to participate on other organizations' shared channels.

Also read

Microsoft Teams Connect shared channels is moving into generally availability - Microsoft Tech Community

How to activate Multi-Factor Authentication (MFA) in Office 365
High-level activation of Azure Information Protection for Office 365
Suffering from slow mobile Teams application? Android / iOS
Adding a permanent whiteboard in a Team Channel | Tutorial
Take more control of your teams meetings by disabling chat

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